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FAQs

General FAQs

Tech Tip – Don’t use Public Networks For Financial Transactions

Do you ever check your bank on a public computer or Wifi? – Don’t!

If you’re using a public computer for example this could have spyware on it, or there could be other security risks between it and its internet access point. Your details could therefore be intercepted and stolen. It is safer therefore to only send your personal and financial details over a network that you’ve set up yourself or had set up for you by someone you trust.

Tech Tip – Who’s Calling You?

Do you track where your Sales Calls were generated?

Not many Business people do! or which of their marketing prompted the enquiry.
It’s always been easy to track online enquiries from Google paid adverts and for a long time Google have offered dynamic tracking numbers on your paid ads, so you can track inbound calls from the ads displayed on google as well as website enquiries.
Via the “Tag Manager” this process has recently been extended to your website so that when people visit your website from a Google ad, a unique tracking phone number can be displayed so that you can separate inbound calls from new clients against (say) existing clients. This makes accounting for your ad budget all the more accurate.

What is Physical Media Damage (PMD)?

Ever dropped a portable hard disk or kicked your PC over? Or has it been in a fire or flood?

These and many other types of damages that a drive can experience are known as physical damages and, believe it or not, your data may survive it.

In this post from Kroll Ontrack, you’ll get to know the technical terms as well as the different stages of data loss and whether data is still (hopefully) recoverable after a ‘near-death’ experience ie:

What is Physical Media Damage (PMD)?

What causes Physical Media Damage?

How to identify physical damage to a hard drive?

If a hard drive crashes is the data recoverable?

Read the full article here

If you would like to see how we can make your data safe and secure in the event of a disaster and PMD, call our team today on 01172001000

 

Where does EC Computers offer IT support?

EC Computers provides reliable Computer Support in Bristol, Gloucester, Bath and the surrounding areas.

Quick Tips

Quick IT tips to help you with your work

Tech Tip – Make Web Reading Easier

You can make the display larger and smaller in most browsers very easily

Once again … this one’s really easy. If you’re tired, using a small monitor to read content (e.g. a laptop) or trying to see the small print displayed in a tiny font that makes your eyes water, then . Let’s borrow some advice from our friends in the world of ‘accessibility’ …

Just hold down the Ctrl key and hit either the plus or minus key to make the screen bigger or smaller. Et voila …  you can now see that small print and make sure you don’t get a headache whilst doing it!

Tech Tip – Shortcut to Undo Last Action

Here is another quick and really easy tip, a Shortcut to Undo Last Action.

If you’re using windows and you want to undo something you’ve just done there’s a quick keyboard shortcut you can use.

Whether it’s accidentally deleting a file, putting a file in the wrong folder there’s no need to panic when using Windows. The Crtl + Z keyboard shortcut means that your last action will be reversed and you can breathe easy again.

Tech Tip – Alt ‘Tab’

Do you switch between Windows? Seamlessly?

This seemingly trivial keyboard shortcut which has been around since the dinosaurs were thinking about becoming extinct still comes as a shock to many people that laboriously use the ‘mouse and click’ way of getting from one windows application to another, on a PC.

This shortcut switches between top-level windows without using the mouse

Perhaps the most common use of Alt+Tab ? is to alternate between the two most recent tasks, but it can also be used to switch to any running program that has a top-level window. The window environment maintains a Z-order list of top-level windows (tasks) with the most recently used tasks at the front, so the most recently used tasks can be switched to the most quickly.

However, even veteran users of this time-saving favourite might not be aware of all the combinations available to us, so a quick perusal here may be in order  https://en.wikipedia.org/wiki/Alt-Tab

Web Searching – Quick tips for getting better results

How can you be sure you are getting the best from your web searches eg Google?

It is very important to a business to gather all kinds of valuable information, so to help you on your way to the best out of your searches, see this week’s tip here’s how the search pros do it.

Use +, – and “ “ (quotes) to narrow down your searches. For example:

1.Rather than just searching for shorts, use shorts +summer in your Google search.

2.Narrow the search again by using the minus to eliminate something you don’t want to include in the search e.g. shorts +summer -red

3.Narrow the search further by including a very specific phrase in inverted commas / quotes e.g. shorts +summer -red “polyester and cotton”.

Happy surfing….